At OasisBlu, we stand behind the quality of every shot we ship. Because our products are consumable, we are unable to accept returns or issue refunds for opened or used items.
However, if your order arrives damaged, defective, or incorrect, we will make it right — no hassle, no runaround.
To request a refund or replacement:
- Contact us at info@oasisblu.com within 14 days of your purchase date
- Include your order number and a photo of the damaged or defective product
- We’ll review your request and respond within 2 business days
Please note:
- Refunds and replacements are only issued for damaged, defective, or incorrect items
- We do not accept returns due to change of mind or flavor preference
- Subscription cancellations do not qualify for a refund on already-processed orders — please cancel before your next billing date to avoid being charged
Subscription Cancellations: You can skip, pause, or cancel your Subscribe & Save plan at any time — no fees, no questions asked. Just log into your account or contact us before your next billing date.
For any questions, reach out to us at info@oasisblu.com